Our Physicians Program assists physicians in debt collections. Being a healthcare organization, we know the business. We take the worries out of collection.
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- New assignments processed through address validation and standardization program.
- Three-letter notice series sent.
- Self-Pay telephone follow-up occurs on predictive dialer system including automated blaster messaging campaign.
- Telephone contact to the guarantor occurs on insurance accounts if additional information is required, and if no response from Insurance Company.
- Insurance information and demographics updates and billed by TLRA where appropriate.
- Insurance verification procedures are performed when new insurance information is obtained. Includes initial billings and resubmission of insurance claims as required.
- Denials and underpayments appealed if appropriate.
- Credit inquiry and asset search to validate payment ability.
- Credit reporting occurs on patient liability accounts.
- Clients may receive performance reports either weekly or monthly.
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