Is there any up front cost for collections? No, there are no up front costs to collect your delinquent accounts. We work exclusively on a contingency fee. If we don’t collect we don’t get paid.
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How old of a debt can you collect on? We can pursue outstanding debts as long as they are within the Statute of Limitations.
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Does TLRA Debt Recovery put a mark on an individuals credit report for non payment? Yes, if our agency does not receive payment, or arrangements for payment have not been made within forty five days of receipt of our original letter, we will submit all delinquent files to the credit bureau.
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When do I become responsible for paying my bill? You are legally responsible for your bill at the time you received services from the hospital/physician. We require all patient balances to be paid immediately after you are notified.
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How can I pay my patient balance? We offer several payment options:
- You can pay your bills on-line. Click here for on-line payment option.
- You can pay by cash, check or money order. Make your check or money order payable to the creditor and include your account number. Mail to TLRA, P.O. Box 650647, Dallas, Texas, 75265-0647.
- You can choose to use your MasterCard, Visa or Discover Card. If you have further questions or can not pay the balance immediately, please call us at 1-800-877-8572, to make payment arrangements.
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